GDPR & Data Protection
It All Begins Here
Highline HPC Consultants operates in full compliance with UK GDPR. We do not asses, copy or retain personal data unless explicitly agreed. All HPC Checks are conducted under strict confidentiality and data-minimisation principles. Any logs accessed while performing our services are handles securely, used solely for service delivery, and never shared with third parties.
UK GDPR & Privacy Policy
Highline HPC Consultants
Last updated: 03/02/2026
Highline HPC Consultants (“we”, “our”, “us”) is committed to protecting the privacy and personal data of our clients, partners, and website users. This Privacy & GDPR Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to all services provided by Highline HPC Consultants, including HPC Health Checks, remedial services, optimisation, and on-demand HPC administration.
1. Who We Are
Company name: Highline HPC Consultants
Website: https://www.highlinehpc.co.uk
Contact email: support@highlinehpc.co.uk
Highline HPC Consultants provides independent High Performance Computing (HPC) consultancy services to universities, research organisations, and enterprises.
2. What Personal Data We Collect
We only collect personal data that is necessary and relevant for legitimate business purposes. This may include:
Name, job title, organisation
Business email address and phone number
Enquiry details submitted via our website or email
Contractual and billing contact information
Technical contact details required for service delivery
We do not intentionally collect sensitive personal data.
3. Technical & HPC Environment Data
During delivery of HPC services (such as Health Checks or troubleshooting), we may access technical system information, including:
Hostnames, system metrics, scheduler configuration data
Performance logs and operational statistics
This data:
Is accessed only with customer authorisation
Is used solely for service delivery
Is treated as confidential
Is not shared with third parties
We do not access, copy, or retain personal user data from HPC systems unless explicitly agreed and contractually required.
4. How We Use Personal Data
We process personal data only for the following purposes:
Responding to enquiries and requests
Delivering contracted consultancy services
Communicating with clients during active engagements
Meeting legal, regulatory, or contractual obligations
We do not use personal data for unsolicited marketing and do not sell personal data to third parties.
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Legitimate interests – for business communications and service delivery
Contractual necessity – to deliver agreed services
Consent – where explicitly required (e.g. marketing communications)
6. Data Storage & Retention
Personal data is stored securely using appropriate technical and organisational safeguards.
Data is retained only for as long as necessary to fulfil its purpose or meet legal obligations.
Technical engagement data is deleted or anonymised after completion of services unless otherwise agreed.
7. Data Sharing
We do not share personal data with third parties except where:
Required by law
Explicitly agreed as part of service delivery
Necessary for essential business operations (e.g. invoicing), under confidentiality obligations
We do not transfer personal data outside the UK unless appropriate safeguards are in place.
8. Data Security
We take data security seriously and apply appropriate measures to protect against:
Unauthorised access
Loss or accidental disclosure
Misuse or alteration
Access to data is restricted to authorised individuals only.
9. Your Rights Under UK GDPR
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests can be made by contacting us at:
[your contact email]
10. Cookies & Website Analytics
Our website may use minimal cookies for basic functionality and analytics.
We do not use cookies to collect personal data without consent.
(If you use Google Analytics or similar, I can add a compliant cookie section.)
11. Changes to This Policy
This Privacy & GDPR Policy may be updated periodically to reflect changes in legislation or business practices. The latest version will always be published on our website.
12. Contact Us
If you have any questions about this policy or how your data is handled, please contact:
Highline HPC Consultants
Email: support@highlinehpc.co.uk
Website: https://www.highlinehpc.co.uk